Float Hope Web Privacy Policy

Our Commitment to Privacy

Float Hope respects the privacy of every visitor to our websites and every user of our mobile apps. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.

This Policy may be changed or updated from time to time. By visiting the Float Hope at one of our websites or using one of our mobile apps, you accept the practices described in this Policy.

The Data We Collect

Our websites and mobile apps provide convenient ways for you to access our services and learn about important Float Hope opportunities and events. We collect information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. We use this information to communicate with our supporters and clients and process their transactions. We do not sell it to other organizations.

When you use our websites or apps to make a financial contribution, register for a class or special event, sign up to volunteer, or make a donation appointment, we may ask you for your name, address, phone number(s), and other information relevant to the transaction. We will ask for standard credit card information when you make a financial donation, pay for a class, or make a purchase.

We obtain information about our online visitors from other sources as well. For example, we engage vendors that provide contact information and other data. We use this data to help us engage with people who may be interested in participating in Float Hope activities or contributing to the Float Hope mission.

We may also collect non-personal information about our online visitors using “cookies”, pixels, web beacons, and other technologies that operate automatically when you visit our website. We use this information to give our website visitors a more relevant online experience and to help us make website improvements. The information helps us understand which parts of our websites are the most popular, where our online visitors are going, and how long they spend there.

How We Secure Data

We use a variety of security measures to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.

We protect the security of credit card and ACH type transactions by contracting directly with Bank of America who is our direct banker so funds received goes directly into our bank account. Bank of America uses encryption and other appropriate security measures to protect the safety of your transactions with us.

No website or electronic data can ever be completely secure, but we are always working to maintain up-to-date and appropriate security mechanisms.

How We Use Your Information

If you provide the Float Hope with personal information when you visit our websites or use our mobile apps, we may use the information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our programs and events, request donations, or provide a more personalized online experience.

The Float Hope does not sell, trade, or share our donors’ personally identifiable information with any other entity, except as described below. We do not send mailings to our donors on behalf of other organizations unless the donor has given us specific permission to do so.

On occasion, the Float Hope may share your information with our vendors and other partners or affiliates that help us with our activities and programs. These affiliate organizations are listed on our website. These affiliates are bound by strict confidentiality rules and are permitted to use the information only to support Float Hope operations. We also disclose information as required by law.

We Care About Doing it Right

The Float Hope is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.

Note to Parents About Our Privacy Policy

The Float Hope has a variety of programs for children. We hope that children and parents will visit our websites and use our mobile apps together, so they can jointly learn about the Float Hope and opportunities for children to participate. The Float Hope does not intentionally collect personal information from people under age 13.

Contact Us About Privacy

To let us know how you would like us to contact you, or to opt-out of receiving phone calls, e-mails, texts or mail from the Float Hope, please write to info@floathopenow.org and in the subject line please write “opt out”. You will promptly be removed from any further contact. If you have any questions about our privacy policy you can write to jeff@floathopenow.org.

Float Hope respects the privacy of every visitor to our websites and every user of our mobile apps. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.

This Policy may be changed or updated from time to time. By visiting the Float Hope at one of our websites or using one of our mobile apps, you accept the practices described in this Policy.